Frequently Asked Questions
Everything you need to know about our Florida mobile diagnostics and identity verification services.
What services do you offer?
Dakota Diagnostics provides mobile Live Scan fingerprinting, background checks, drug and alcohol testing, DNA identity verification, and mobile phlebotomy services.
How do mobile visits work?
Our certified technicians come directly to your home or office. We arrive with all necessary professional-grade equipment to perform the requested service securely at your preferred location.
What ID and paperwork are required?
You will need a valid government-issued photo ID. Additional paperwork depends on the service (e.g., an ORI number for fingerprinting or a physician order for phlebotomy).
How are results delivered?
Results are typically delivered through our secure digital portal. Some diagnostic lab results may also be sent directly to your ordering healthcare provider.
How do you handle HIPAA and privacy?
We adhere to strict HIPAA confidentiality protocols. All records are encrypted and identity verification data is handled with the highest security standards to ensure your privacy.
What is your service area and hours?
We serve Florida with mobile availability. Our standard hours are Monday-Friday 9:00 AM - 6:00 PM and Saturday 10:00 AM - 4:00 PM, with 24/7 priority response available.
How do I book or reschedule?
You can book directly through our website. For rescheduling, please contact our team at (866) 332-5682 at least 24 hours in advance to avoid a service fee.
Still Have Questions?
We're here to help. Reach out to our professional team for personalized assistance with your booking or technical questions.
*The information provided in this FAQ is for informational purposes only and does not constitute medical or legal advice.
Last updated: May 15, 2026
Still Have Questions?
Our team is here to help individuals and businesses with any custom diagnostic needs. We ensure a professional and reassuring experience throughout your consultation.
Note: This FAQ is informational and not medical or legal advice.
Last updated: May 15, 2026